We guarantee a full refund or replacement of all defective products at no additional cost to you. Most electrical items have specified limited warranties. If an electrical device fails to function due to manufacturers defect, Espresso Parts will repair or replace the device (TBD).*Important Note: All Special Order Items, Equipment, Electrical Items (scales), Pump Heads, Solenoids, Custom Work and Books are NOT eligible for return. All sales are final on this merchandise. Learn more on our .